Kino Outdoor — Warranty

Submit a Warranty Claim

We’re here to help. If you believe your product has a manufacturing defect, please complete the form below and our team will review your claim.

Claims are reviewed within 7–10 business days.

Submit Claim

Resolution

Before You Submit

Please have the following ready:

Proof of purchase (receipt or invoice)
Serial number
Clear photos of the issue
A short description of what occurred

Incomplete submissions may delay review.

Warranty Claim

Product Information

Product Type(Required)

Model(Required)

Serial Number(Required)

Date Of Purchase(Required)

Purchased From(Required)

Order Number

Optional — helps us locate your purchase faster

Issue Details

Issue Type(Required)

When Did The Issue Begin?(Required)

Description of the Issue(Required)

Upload Supporting Files

Photo Upload(Required)

Max. file size: 50 MB.

The affected area
Full product overview
Serial number

Video Upload(Required)

Accepted file types: mp4, mov, Max. file size: 200 MB.

Helpful for air leaks or pump issues.

Shipping Address

Full Name

First

Email(Required)

Phone Number

Street Address(Required)

Street Address City State / Province / Region ZIP / Postal Code Country

Proof of Purchase

Upload Receipt Or Invoice(Required)

Accepted file types: jpg, png, pdf, Max. file size: 25 MB.

Confirmation

Agreements

I Confirm I Am The Original Purchaser Of The Product.

understand that warranty coverage applies to manufacturing defects only, as outlined in the Kino Outdoor Warranty Policy.

You can unsubscribe at any time. We’ll never share your information.